Customer Service

Shipping & Delivery
Orders placed Monday-Friday before 5 PM CT will begin processing that day, excluding holidays, and usually ship within 1 business day pending availability and credit verification. All orders placed after 5 PM CT will begin processing the next business day. Orders placed on Friday after 5 PM CT will begin processing on the following Monday. springnotion.com will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. Our carriers are unable to deliver to APO/FPO addresses or P.O. Boxes. We do not offer Saturday delivery. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS.
Privacy & Security
Information You Give Us
You provide most such information when you search, buy, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through springnotion.com; provide information in My Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; content of e-mails to us. Information You Can Access COPYRIGHT All content included on this site, such as text, graphics, logos, button icons, images, data compilations, and software, is the property of springnotion.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of springnotion.com and protected by U.S. and international copyright laws. All software used on this site is the property of springnotion.com or its software suppliers and protected by United States and international copyright laws.
Returns & Replacements
Returns and exchanges are accepted on merchandise within 5 days of receipt for items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. Merchandise returns and exchanges must include the original packeging in its original condition and without postal labels. Damages to or omission of this box from your return/exchange may result in a fee. PLEASE NOTE: Shipping and handling charges are non-refundable. springnotion.com does not assume return shipping costs. Packages that arrive COD may be denied, or the COD amount will be deducted from your return or added to your exchange order. NOTE: BOY SHIRT, SPECIALTY ITEMS and any other items specified are exchange ONLY, NO REFUNDS Online Sale Policy NOTE: The Color of some shirts/ties can vary depending on the type of computer or mobile device you are using to view our website, hence we cannot guarantee exact color. We did our best to ensure that every product picture onlne matches the physical product color. Before submitting order, please ensure that the size,color or selection made is correct. Size chart we used is standard size for all our products unless noted on description. Some dresses/suits are cut differently by manufacturer, that will be noted on item description to ensure that you select the correct size.
Payment, Pricing & Promotions
springnotion.com accepts Paypal only at this time. If you do not have a paypal account, you can still order using your credit card.
Updating Account Information
Log into your account, and click on “Account Information” located at the top of your account page. Make the necessary changes to your account, (i.e. email address, password, billing address, etc.) Scroll to the bottom of the page, and click on “Submit” The changes you have made will now be saved to your profile.